Scope and who we are
This Privacy Policy explains how Polygon Growth ("Polygon Growth," "we," "us," or "our") handles personal information when you visit this website, contact us, book a call, communicate with us, or receive services from us.
This policy applies to information handled through our website and business operations. A client agreement, statement of work, or project-specific notice may provide additional terms for information processed during an engagement.
Information we collect
Depending on how you interact with us, we may collect:
- Contact information, such as your name, business email address, telephone number, and professional profile.
- Business and professional information, such as your employer, role, industry, business goals, and areas of expertise.
- Inquiry and scheduling information, including details you submit when requesting information or booking a call.
- Client and project information, such as targeting criteria, prospect data, outreach preferences, qualification requirements, scheduling information, approvals, and performance information provided in connection with our services.
- Transaction and administrative information, such as billing contacts, invoices, payment status, contracts, and account records. Payment card information may be handled directly by a payment provider rather than by Polygon Growth.
- Technical information, such as IP address, browser type, device information, referring pages, requested pages, and timestamps that may be recorded by our hosting, security, or analytics providers.
- Communications, including emails, call notes, feedback, support requests, and other correspondence.
Please do not provide sensitive personal information unless it is reasonably necessary for an agreed engagement and we have requested it through an appropriate channel.
How we collect information
We may collect information:
- Directly from you or your organization.
- Automatically when you use the website, through essential technologies and service-provider logs.
- From service providers you choose to use, such as scheduling, communications, payment, document-management, or analytics providers.
- From publicly available professional sources when reasonably necessary for research, business development, or an agreed client engagement.
- From colleagues, representatives, or business partners who involve you in an inquiry or engagement.
How we use information
We may use personal information to:
- Operate, secure, maintain, and improve the website.
- Respond to inquiries and schedule conversations.
- Evaluate, propose, provide, administer, and improve our services.
- Conduct prospect research, outreach, response handling, qualification, scheduling, reporting, and related client work.
- Manage contracts, billing, records, vendor relationships, and other business operations.
- Send service-related communications and, where permitted, information about Polygon Growth that may be relevant to you.
- Monitor performance, troubleshoot problems, prevent misuse, and protect our rights, systems, clients, and users.
- Comply with legal obligations and establish, exercise, or defend legal claims.
Lawful bases
Where applicable law requires a lawful basis, we process personal information based on contract, legitimate interests, consent, or legal obligations.
- Contract: to take requested steps before an engagement or perform an agreement.
- Legitimate interests: to operate and improve our business, respond to inquiries, secure systems, and communicate with business contacts in a proportionate manner.
- Consent: where you make a specific choice and applicable law requires consent.
- Legal obligation: to meet accounting, tax, regulatory, court, or other legal requirements.
You may withdraw consent at any time where consent is the basis for processing. Withdrawal does not affect processing that occurred before withdrawal.
Retention
We retain personal information only for as long as reasonably necessary to deliver services, maintain business and financial records, resolve disputes, enforce agreements, and satisfy legal obligations.
Retention periods vary based on the type of information, the engagement, contractual commitments, sensitivity, operational need, and applicable law. Information may be deleted, anonymized, or securely archived when it is no longer required.
Security and international transfers
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system or transmission method is completely secure, so we cannot guarantee absolute security.
Polygon Growth and its service providers may process information in countries other than the one where you live. Where required, we use recognized contractual or legal transfer mechanisms and apply appropriate safeguards.
Your choices and privacy rights
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have rights to object to or restrict certain processing, withdraw consent, or appeal a decision.
You may opt out of promotional emails by using the unsubscribe option in the message or contacting us. We may still send non-promotional communications concerning an inquiry, engagement, account, security issue, or legal notice.
We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law. We will not discriminate against you for exercising an applicable privacy right.
Children’s privacy
The website and our services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children through the website. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.
Changes, questions, and complaints
We may update this policy to reflect changes in our practices, services, or legal obligations. The "Last updated" date indicates when this version was revised. Material changes may also be communicated through the website or another appropriate channel.
To ask a privacy question, raise a concern, or exercise an applicable right, contact Polygon Growth through the booking form on our website.
You may also have the right to complain to the privacy or data protection authority where you live or work.